Integration

Microsoft Integration

Connect your AI agents to the Microsoft ecosystem — Outlook, Teams, Calendar, OneDrive, SharePoint, and Dynamics 365. Bring enterprise-grade Microsoft capabilities directly into your conversational AI workflows.

Discuss Integration AWS Integration
Microsoft APIs

Enterprise Microsoft,
inside your AI agent

Access the Microsoft Graph API and Microsoft 365 services from within any conversation.

Microsoft Outlook

Send emails, check inboxes, schedule meetings, and manage calendars — all triggered by natural language conversation through your AI agent.

Microsoft Teams

Post messages to Teams channels, create meetings, and notify your internal team of important customer interactions — automatically.

Microsoft Dynamics 365

Create and update CRM records, retrieve customer data, log interactions, and trigger workflows directly from your AI agent conversations.

OneDrive & SharePoint

Retrieve documents, manage files, and surface content from your company's SharePoint or OneDrive to answer customer or employee questions.

Excel Online

Read and write to Excel workbooks in real time. Log conversation data, pull reports, and update records through conversational AI.

Microsoft Graph — User Directory

Access user profiles, group membership, and organisational data for internal AI agents that serve your employees.

Use Cases

Build with
Microsoft + AI

Microsoft-integrated AI unlocks powerful use cases across customer-facing and internal workflows.

Employee onboarding assistant
An AI agent that answers HR questions, sets up accounts, and books induction meetings via Teams and Outlook.
Customer support with CRM sync
Every customer interaction logged to Dynamics 365 automatically — no manual data entry.
Internal knowledge assistant
AI agent trained on your SharePoint documents to answer internal team questions instantly.
Automated meeting scheduling
Find availability, create Outlook meetings, and send invites — all through a WhatsApp or web conversation.

Connect Microsoft to your AI agents.

Talk to our integration team about connecting Microsoft 365 to your conversational AI platform.